RETURN POLICY

The whole return process shall be implemented in accordance with the following standardized steps to ensure transparent and standardized service processing:
      Users shall put forward return demands through designated service channels and truthfully describe the relevant situation of the goods to be returned, providing necessary supporting information.
      Our service team will conduct preliminary screening and verification of the submitted return information, and feed back the preliminary review results to users in a timely manner.
      After the preliminary review is passed, users shall deliver the goods to the designated receiving address in accordance with the service guidelines, and ensure the complete packaging of the goods during transportation.
      After receiving the returned goods, our professional inspection team will check the commodity status, and confirm whether the goods meet the return access standards.
      For goods that pass the final inspection, we will try our best to complete the subsequent service settlement work; for unqualified goods, we will inform users of the specific reasons for rejection.
      Return time: Within 30 days after receiving the items.
      We will refund as soon as we see normal logistics.